COOKIES POLICY
WHAT ARE ‘COOKIES’?
Cookies are a small file of letters and numbers that are stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive, which includes: - the name of the server that wrote it; - usually, an identifier in the form of a unique number; and - possibly, an expiry date. This information is stored on your computer in a simple text file which a server accesses to read and write information. A cookie must be associated with a single domain name (that of the server which placed it) so that only a request from the same server may access it. The cookies are files sent to your hard disc to help you navigate around the website and to produce visit statistics or show personalised advertisements based on your browsing. These cookies do not, in any circumstances, contain personal information. You can deactivate the sending of cookies by changing the settings of your internet browser. Each browser works in a different way. Cookie settings will typically be found in ‘options’ or ‘preferences’ menu of your browser, and you can use the ‘Help’ option in your browser for more details.
For the best possible experience of our website, we strongly recommend that you leave cookies on.
THE DIFFERENT TYPES OF COOKIES WE USE
The cookies on our websites are used in various different ways:
1. Anonymous cookies for assessing the number of visits to and the use of the online service.
The ‘visit statistics’ cookies are used to assess the website's audience (the number of visits, the average time spent by visitors, the items clicked on, etc.). The aim of these cookies is to continuously improve our website to ensure that it fulfils your requirements. The analytical cookies are strictly anonymous and do not, in any circumstances, permit identification of the visitor to the website or the collection of any personal data (e.g. name and address).
2. Connection information memorisation cookies
Some of our websites allow you to connect and enter identification information (e.g. your customer account on MyCitroën.co.za). These cookies are used, for example, to remember your account or your access to a particular service and are required for those operations.
3. Third party cookies (advertising)
Most of Citroën's internet advertising is displayed on third party websites and put in place by a third party (an advertising agency for example). These third parties use their own cookies to analyse how many people have seen and/or clicked on an advertising banner. The cookies placed by third parties are based on the cookies policies of the companies which place them and we do not have access to read or create these cookies.
4. Other third party cookies
Citroën ZA uses other third party cookies to analyse your journey around our websites and suggest a brochure request or a test drive request where necessary, for example. These cookies are sent by us or by our technical service providers to assess who accesses the content and sections of our website, in order to evaluate them and improve their organisation. Where applicable, these cookies also detect navigation problems and so allow us to make our services easier to use. These cookies only produce anonymous statistics and the number of visits, and do not include any personal data. These cookies will also be used to personalise our websites according to the anonymous data collected from our different websites. The service life of these assessment cookies does not exceed 90 days.
5. Flash Cookies
The website uses Adobe Flash Player to present some of our content on citroen.co.za. In order to improve your user experience, local shared object cookies (or ‘flash’ cookies as they are commonly known) are used to provide certain functions. These flash cookies cannot be managed in your internet browser - they are managed in the Adobe flash player software. The Adobe website provides explanations about the cookies used and how to disable them here: http://www.adobe.com/products/flashplayer/security. Please be aware that restricting the use of flash cookies may affect the features available to you where flash cookies are used.
COOKIES USED BY CITROËN
Cookie From | Cookie Name | What we use them for |
Citroën | ASP.NET_SessionId | This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. |
Citroën | CFG3D.SFG | This is used to save the session ID for customers choosing to save their vehicle configurations. |
Citroën | GCAMCookie | This helps us track the effectiveness of the money we spend on our digital marketing campaigns, linking media placement with sales. |
Citroën | Citroen.pays | This is used to store the user’s country and language preferences. |
Citroën | PHPSESSID | This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server. |
Citroën | CPPFRONT | We are working on providing more accurate information on these for you. |
Citroën | APACDCRFEND | This provides a new random value for every form requested and send by a user to store user-specific data temporarily on the server. |
MyCitroën |
MyCitroenOpenId MyCitroën ASP.NET_SessionID |
Will be used to store a secret key for openid and to know if a logout has been requested.Used to store login informationsUsed to store the id of the session |
Citroën mobile website |
csrftoken django_language boussole |
Protection against the cross site scriptingAutomatic detection of the languageCompass page local settings |
PERSONALISED ADVERTISING: HOW DOES IT WORK?
• The webpages that you have visited recently
• The products that you are interested in
• The information system (language, country, operating system, browser, etc.) in order to optimise the display during your next visit to our websites.
CITROËN PERSONALISED ADVERTISING
If you no longer wish to see these personalised advertisements then you can deactivate this personalisation here: http://www.centraltag.com/commercial/policy/citroen.action
As CentralTag is a member of the NAI (Network Advertising Initiative), you can also unsubscribe on the website: http://www.networkadvertising.org/
If you do not want our website to collect the Krux third party cookies: you can deactivate these cookies on www.youronlinechoices.com
Visit the website www.youronlinechoices.com to find out more about online behavioural advertising and to see the blocking options for other companies which are members of the IAB.
Please note that advertisements will still be displayed when you are on the internet, but they will no longer be based on your areas of interest