LEGAL INFORMATION
TERMS AND CONDITIONS
Terms and conditions for use of the site www.citroen.co.za.
Any person who accesses, refers to or uses any part of this web site shall be deemed to agree to be bound by the terms and conditions set out below.
Intellectual property
All intellectual property rights in connection with all the information and images on the website are the property of Citroën South Africa. No information or images are to be used or duplicated without their prior written permission (including (without limitation) all copyright, patents, rights in designs, trade and service marks, rights in databases, know-how, trade secrets and confidential information, in each case whether or not registered and including applications for the registration of any of these).
Accuracy of information
All information and prices correct at time of publication, but are subject to change at any time without prior notice.
The models shown in this website are for guidance only. Some features appear on Special Edition models only, others are optional at extra cost. For detailed specification of all vehicles in the Citroën range, accessories, after sales information, prices and finance plans, please refer to your local authorised Citroën dealer.
It is our policy to continually improve our vehicles in every way and we reserve the right to modify our vehicles' specifications (including colour), equipment, accessories and characteristics or to discontinue any model, without notice, at any time. Every endeavour has been made to ensure that the information, details and descriptions set out in this website are correct, at the time of launch. However, we are unable to guarantee that no changes have subsequently taken place to the specifications (including colour), equipment, accessories and characteristics of, or relating to, any Citroën vehicle after the launch of this website. Although every effort is made to bring this website up to date, from time to time, in order to avoid any misunderstandings, you are advised to check with your Citroën dealer the specifications (including colour), equipment and accessories relating to any Citroën vehicle, prior to ordering.
Privacy Policy and Data Protection
The privacy of Web site users is important to Citroën.
Citroën will not collect any 'Personal Data' (name, address, telephone number, E-mail address or other contact information) unless you provide it voluntarily. The Personal Data you submit will be used for market research and sales tracking, and to contact you for marketing purposes. Citroën may disclose this information to other companies within its international group of companies, and to its dealers and agents for the above purposes. Citroën South Africa is committed to safeguarding the privacy and security of all registered users and all information will be stored in a Citroën database and the data will be used until such a time the customer asks us to be removed from the database.
Citroën shall take all reasonable steps to prevent any unauthorised access and/or disclosure of the data provided to via this web site, however, Citroën does not make any warranties or representations that this data, including personal information, shall be totally secure.
Citroën reserves the right to amend its privacy and protection policy at any time by posting the amended policy on this web site. The amended privacy and data protection policy will become effective when posted Citroën may collect Anonymous Data - information that cannot be linked to you directly. For instance, the type of Web browser that you are using, or the location of an advertisement that you may have clicked.
COOKIES
When you view the site, Cirtoën may store information on your computer in the form of a 'cookie' file. This information is used in a variety of ways: for instance, to help you complete forms quickly, or to provide links to information that is relevant to you. If you would rather this information were not stored on your computer, please refer to your Web browser's operating instructions.
Disclaimer and Limitation of Liability
The web site user makes use of this web site and relies on the web site content entirely at his own risk. Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, No. 25 of 2002, Citroën does not accept any liability whatsoever in relation to, and the user of this web site hereby indemnifies Citroën against, any loss, expense, claim or damage, whether direct, indirect or consequential, arising from the use of or reliance on this web site and/or the web site content, or any actions or transactions resulting therefrom, even if Citroën has been advised of the possibility of such loss, expense, claim or damages. Without derogating from the generality of the above clauses, and to the extent permitted by law, Citroën shall not be liable for any interruption, downtime malfunction or failure of this web site or the web site content for any reason whatsoever. Citroën may, in its sole discretion, at any time and for any reason, suspend or terminate the operation of this web site or any of the web site content, without prior notice.
Warranties and Representations
This web site and the web site content is provided "as is" and is subject to change without notice. This web site and the web site content is provided without any representation or warranty whatsoever, whether express or implied, as to the operation, integrity, availability or functionality of this web site or subject to the provision under the heading "accuracy of information" as to the accuracy, completeness, integrity or reliability of the web site content. This web site and the web site content is not intended to, and does not, constitute advice or a recommendation of any nature whatsoever, including (without limitation) in respect of any institution, investment, service or product. The user may not rely on any representation connected to the use of or reliance on this web site or the web site content which allegedly induced the user to enter into any agreement with PMSA, unless the representation is recorded in these terms and conditions.
The grant of any indulgence by Citroën to the user in respect of any matter connected to the use of or reliance on this web site or the web site content shall not constitute a waiver of any right by Citroën or prevent or adversely affect the exercise by Citroën of any existing or future right.
Citroën may provide hyperlinks to web sites not controlled by Citroën, including the citroen.com web site, and such hyperlinks do not imply any endorsement, agreement on, recommendation, affiliation or support for the content of these sites, or of any services or products made available on these sites.
A web site user's use of these sites shall be entirely at the user's risk, and Citroën is not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from such use of these sites.
CONDITIONS OF USE FOR MYCITROEN
MYCITROEN is subject to the conditions of use to be found at www.citroen.co.za as well as to these conditions of use.
Registration to MYCITROEN constitutes the complete acceptance of these various conditions by the user.
1. Registration
To register the user must visit the site www.citroen.co.za which permits him to access the registration form. He then has to:
- fill in at least the required boxes; and
- read and accept by ticking a box the legal conditions of use of the site and of MYCITROEN.
The user then receives an email from Citroen inviting him to activate his account. The activation is effected by clicking on the link contained in the email. If the user does not take such action within 20 days his details are removed. In the case of activation, the user is then directed to a page in which he must enter the password which he has chosen in the preceding step.
The user may at any time complete or modify his own data. Where the user wishes to modify his registered email address, an email will be addressed to his new email address to confirm its validity. To confirm, the user must click on the link included in this email. The new email address will only be registered once this has been done.
The user may at any time request the removal of his account. In this case all the personal data of the user will be deleted.
2. Content
The user may access different content, such as information on Citroen products and services or commercial offers.
Certain content is personalised and requires that the user provide information concerning him or his vehicle(s). Therefore certain information provided in MYCITROEN depends on information given by the user.
Certain content personalised by the user will result in the sending of email information to the user by Citroen South Africa, our authorised dealers or agents.
The information and preferences mentioned by the user can be used to send him personalised offers in his personal space.
MYCITROEN offers other functionality such as online requests for an appointment or vehicle test.
MYCITROEN does not allow either the reservation or ordering of products or services online.
3. Specific Warning of the Content Vehicle “Dashboard”
The deadlines indicated are described for a particular vehicle designed for private use and are not adapted to any other vehicle/use. The maintenance deadlines indicated (and where the case may be the associated alerts) are calculated on the basis of the data supplied by the user: conditions of use (normal conditions are selected by default), vehicle total mileage, vehicle annual mileage and the history of work carried out on the vehicle. Where the user does not declare its annual mileage, mileage is calculated on the basis of the last or last two mileages recorded and supplied by the user. It is the user’s responsibility to check regularly the mileage data recorded (mileage and annual mileage) and if necessary to correct them, failing which the deadlines/alerts risk being inaccurate. If maintenance work has been carried out late and recorded, the following deadline is therefore moved back, which does not relieve the user of the responsibility for this delay. In the case of notable delay, the information communicated may therefore be inappropriate.
The deadlines for obligatory technical checks indicated are calculated in the following manner: first check one year after the date of the first use of the vehicle then every year. In the absence of a record kept by the user of work carried out, it is assumed by the system that the preceding maintenance operations and checks were carried out in accordance with the recommendations of the Manufacturer and regulation. However, in the case of registration of an alert, the alert means that the user has not recorded the corresponding work. A history of work already carried out is established from information taken from the user.
Only the next maintenance and technical check deadlines are mentioned and not the following ones. The communication of information by the system is of an indicative nature only and does not relieve the user from the responsibility to ensure by whatever means full respect of the maintenance rules of the Manufacturer and of regulatory technical checks.