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Cookies policy

COOKIES POLICY - HOW CITROËN USES COOKIES ON OUR WEBSITE

THIS PAGE EXPLAINS WHAT YOU NEED TO KNOW ABOUT HOW WE USE COOKIES ON OUR WEBSITES, AND HOW TO CHOOSE TO MANAGE OR REMOVE THEM IF YOU WISH TO DO SO.

WHAT ARE ‘COOKIES’ ?

Cookies are small data files which are sent to your computer or mobile phone from our websites and are stored on your device. They allow us to analyse website traffic and thereby maximise your user experience.
Cookies can also help the website remember you and any of your personal preferences such as your location.
Only Citroën can read cookies that are served from our websites.

THE DIFFERENT TYPES OF COOKIES WE USE

Cookies on our websites are used in a number of ways.

1. Anonymous analytical cookies
The analytical cookies that we use store anonymous information about which pages people visit, how long they are on the site, how they got there and what they click on. Information supplied by these cookies help us to analyse the profile of our visitors, make sure our websites are meeting your needs and how we could provide you with an improved experience. Anonymous analytical cookies do not collect or store your personal information (for example, names or addresses), so this information cannot be used to identify you.

2. Profile management cookies
Some of our websites allow you to log in and retrieve personal information and account details. These websites use cookies in order to, for example, remember your account information and determine if you may retrieve saved information or are allowed to access a particular service.

3. Third-party advertising cookies
A lot of Citroën advertisements you see featured on other websites are served by third parties. These third parties use their own anonymous cookies to track how many people have seen a particular ad, or to track how many people have seen it more than once. The companies that generate these cookies have their own cookies/privacy policies, and we have no access to read or write these cookies. These third party advertising cookies may be used by those third parties to anonymously target advertising to you on other websites.

4. Other third-party cookies
Citroën websites use third party cookies to monitor customer journey and suggest information fulfilment action when relevant, for example, offering you the option for a brochure or test drive when appropriate. This is achieved by the third parties setting their own anonymous cookies for the purposes of tracking the progress of your user journey with us. Because of how cookies work, we cannot access these cookies, but nor can the third parties access the data in cookies used by our websites.
Click here to view a list of the main third-party cookies used on Citroën websites

5. Flash Cookies
We use the Adobe Flash Player to deliver some of the content on our website. To improve your experience, Local Shared Objects - or Flash Cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored on your terminal as cookies but it is not possible to manage them at browser level.
The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like citroen.country or for all websites - see http://www.adobe.com/security/flashplayer/ for details.
Please be aware that restricting the use of Flash Cookies may affect the features available to you where Flash is used.

HOW TO MANAGE COOKIES?

Each website can send its own cookie to your browser if your browser's preferences allow it.
However, Internet browsers allow you to change your cookie settings.
You can set your devices to accept or not accept all cookies.

To change your cookie preferences each browser works in a different way :

Cookie settings will typically be found in the 'options' or 'preferences' menu of your browser. You can also use the 'Help' option in your browser for more details.

We do not recommend turning cookies off when visiting our websites, as this will prevent you from making full use of many of our website features.

You can learn more about cookies and how to manage them at AboutCookies.org

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